Frequently Asked Questions
Picking the right packaging for your product involves a lot of info and dozens of important choices. That’s why we created this page and compiled the most helpful, relevant answers to questions that our customer service reps hear the most.
Table of Contents
Products
What are your Minimum Order Quantities (MOQs)?
MOQs vary depending on the bag style and specifications. Please contact us for the most accurate quantity requirements.
How Can I Easily Create Custom Packaging?
Please visit our How It Works section to learn more about our custom packaging process.
How is the packaging usually delivered?
We offer multiple shipping options, including sea freight, air freight, and express delivery. You can choose the best method based on your needs.
How do I choose the right packaging size?
Simply let us know what you plan to pack, and our team will recommend the most suitable size for your product.
Are your materials eco-friendly?
We offer a variety of material options, including eco-friendly choices. Please check our Material Guide for more details.
How long does production take after placing an order?
Standard products usually ship within 10 days. For custom packaging, production time depends on the design, materials, and finishing requirements.
Metallic Finish
What surface finishes are available for custom packaging?
We offer matte, gloss, soft-touch, kraft texture, foil stamping, embossing, debossing, and spot UV finishes.
What is the difference between matte and gloss finishes?
Matte creates a smooth, premium look with less reflection, while gloss provides a brighter finish with more vibrant colors.
What is a soft-touch finish?
Soft-touch adds a smooth, velvety feel to packaging, creating a more luxurious customer experience.
Can I add foil stamping to my packaging?
Yes. Gold, silver, and custom foil options are available to highlight logos and design details.
Can multiple finishes be combined?
Yes. Different finishes can be combined to create unique and premium packaging effects.
Which finish is best for my product?
It depends on your brand style and product needs. We can recommend the best finish based on your packaging design and application.
Do finishes improve packaging durability?
Yes. Some finishes, such as lamination, can help improve resistance to scratches and moisture while enhancing appearance.